30-Day Money Back Refund
SmartCoparent offers a 30-day money back refund for Premium or Pro subscribers who request a refund within the first 30-days of their subscription.
To request a refund, simply follow the following steps:
1. Login to your account, go to ‘Settings’ > ‘Family Profile’ and obtain your unique App ID found at the bottom of the screen. The id looks something like this: bl30000001…..
2. Send an e-mail to firstname.lastname@example.org from the same e mail address that you subscribed with. Subject: ”Request Refund”
We will confirm receipt of your request and refund email. You will also receive a confirmation email once a credit has been issued to your credit card.
If you have any other questions, please contact us at email@example.com.